From the first report to the verified fix.
Report it from the field, investigate it properly, and follow each corrective action until somebody has confirmed it is done.
The report is the easy part
Most systems are good at collecting an incident form. What goes wrong comes afterward: the investigation stalls, the corrective action has no owner, and six months later nobody can say whether the fix was made.
In Orientra an incident is a proper record with its own investigation and reporting duties, not a form anybody can restructure. Your recordable and lost-time numbers follow from how each incident was classified, so they can be traced back to the record behind them.
What is included
- Incident and near miss reports from a phone
- Investigation records with findings and root causes
- Serious incident notices and reports prepared for your province’s regulator
- Corrective actions with an owner, a due date and independent verification
- Recordable and lost-time figures you can open to see the records behind them
- Findings that feed your COR evidence automatically
Common questions
Can workers report a near miss from their phone?
Yes. Near misses, injuries, damage and spills can all be reported from the field, and the people your notification rules name get an alert that a report is waiting.
Does it help with reporting to the regulator?
Yes. For a serious incident, Orientra prepares the notice and the report using the rules for your province, and keeps a record of what was reported and when.
How are corrective actions tracked?
Each one has an owner and a due date, and is verified by somebody other than the person who did the work. Overdue actions stay visible until they are dealt with.
Can an incident form be changed afterward?
A submitted record is locked and any correction is recorded as a correction, so the history of what was said and when stays intact.
See an incident followed through to the fix.
Try it for 45 days with your own company, no card required, or book a demonstration built around your work.